Last revised on 2025-09-10
GlobaLink International Medical Co., Ltd. (“GIM”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website https://www.globalink.health, communicate with us, or use our services.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
This Privacy Policy sets out:
· The types of information we collect and how we collect it
· How we use and safeguard your data
· Your rights regarding your personal information
· How to contact us for privacy-related matters
We collect only the information necessary to deliver our services effectively:
A. Personal Identification Data
· Full name, gender, date of birth, nationality
· Contact details (address, email, phone number)
· Passport or identification information (for travel coordination)
B. Medical Information
· Medical history, health status, test results, imaging, and treatment records
· Information you or your healthcare provider share for consultations, second opinions, or medical travel
C. Travel and Logistics Information
· Visa details, flight schedules, accommodation details (if using our medical travel services)
D. Technical Data
· IP address, browser type, device details, website usage patterns
· Cookies and similar technologies to improve service quality and security
We collect information:
· Directly from you through online forms, calls, emails, or in-person meetings
· From hospitals, clinics, and healthcare providers you authorize
· From travel partners for the purpose of arranging your medical journey
If you provide data on behalf of someone else, you confirm you have obtained their consent to share their information with us.
We use your information to:
· Provide telemedicine consultations, second opinions, and specialist referrals
· Coordinate with international hospitals, clinics, and doctors
· Arrange medical travel, including visas, flights, and accommodation
· Process payments and issue receipts
· Improve our website, services, and customer experience
· Communicate important updates or respond to your inquiries
· Comply with legal and regulatory requirements
We will request your consent before using your information for any purpose not listed above.
We will only share your personal information when necessary and in line with your consent:
· With licensed healthcare professionals involved in your care
· With travel and logistics partners to arrange your medical journey
· With third-party service providers who support our operations (bound by confidentiality agreements)
· When required by law or in response to valid legal requests from authorities
· When necessary to protect your health, safety, or rights
We never sell your personal information to any third party.
Because we work with international healthcare providers, your data may be transferred outside Cambodia. When this happens, we take steps to ensure that your information is handled with the same level of protection required by Cambodian law and international best practices.
We use technical, administrative, and physical safeguards to protect your information, including:
· Secure servers and encrypted communications
· Restricted staff access to sensitive information
· Regular security reviews and updates
However, no system is completely secure, and we cannot guarantee absolute protection.
We keep your personal data only for as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, and resolve any disputes. When no longer required, data is securely deleted or anonymized.
You have the right to:
· Access the personal data we hold about you
· Request corrections to inaccurate or incomplete information
· Withdraw consent for data processing (where applicable)
· Request deletion of your data, subject to legal and contractual restrictions
We use cookies and similar technologies to:
· Enhance website functionality
· Measure service performance and improve user experience
· Support security features
You can disable cookies in your browser settings, but some website features may not work properly.
Our website may contain links to external sites. We are not responsible for their privacy practices, and we recommend you review their policies before sharing any personal data.
We may update this Privacy Policy from time to time. Changes will be posted on our website, and the “Last updated” date will be revised accordingly.
If you have questions, requests, or concerns about this Privacy Policy or your data, contact us at:
GlobaLink International Medical Co., Ltd.
📧 privacy@globalink.health
📞 +855 87 827 826
🌐 https://www.globalink.health